What we can do better

Although Q-Park strives to improve its performance in all areas of its operations, sometimes things may go wrong or the initiatives taken may not have the desired effect. This section summarises the most important aspects in 2025 that did not go as expected and which need to be looked at carefully in the future.

External verification

External verification increases the confidence stakeholders have in our accountability and has a disciplining effect on our internal organisation. External verification of relevant non-financial information will follow CSRD compliance rules and regulations and is expected for the sustainability statement as of the Annual Report 2027.

Data validation

Our back-office systems are an excellent source of relevant data, however, it is possible that data may be incorrect or incomplete. In some cases, we rely on data provided by colleagues on a quarterly or annual basis. Ensuring the auditability of this data is challenging, but we continue to improve the quality, verifiability and comparability of our data over time.

Reporting processes and data quality

We continually endeavour to simplify our reporting processes and make these more efficient. Extra effort on quality and maturity of non-financial data continues means of Performance Management rigour including a reporting manual and KPI dictionary sheets. This will ensure that reliable and auditable data can be extracted from our back-office systems and other data sources.